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    Common questions

    We don’t know what to automate. Where do we start?

    That is the usual starting point. The first conversation and Discovery map how the work runs now, and the list of what to automate comes out of that, in the order that returns the most.

    What do you need from us?

    Access to the systems in scope and a few hours from the person who knows the process. The rest is on our side.

    How do I know it will work here?

    You see it working on your own cases before the build. What we propose is tested on your data and your real examples, not on a demo of ours.

    Will it pay off?

    We only start what pays back. Analysis puts the processes in order by return, and what pays back fastest is built first. If a case does not add up, we say so instead of building it.

    Do we have to change the software we use?

    No. The system connects to what you already run, and the data comes back where your people expect to find it. Nobody has to learn a new tool to keep working.

    Can we see what the system actually did?

    Yes. Every run leaves a record of what happened, so any case can be checked afterwards and the team sees exactly where something stopped.

    What happens after launch?

    We tune it on real usage, fix what the first weeks show and pick the next process worth taking on. The system keeps getting better instead of ageing.

    Do we need to know the technology?

    No. Most people working with our systems are not technical. The team gets training, written instructions and support after launch, so they can run it without us.

    Who owns what you build?

    You do. The system, the code and the data are yours, wherever it runs.